Effects Of E-Procurement Practices On The Performance Of Public Entities

Abstract

Despite initiatives by the Government of Tanzania to ensure the availability of Information and Communication Technology infrastructure still, the utilization of e-procurement remains low. The current study investigates the effects of e-procurement practices focusing on e-sourcing, e-evaluation, and e-contract on public entities' performance. The study employed the Technology Acceptance Model (TAM) and Diffusion of Innovation Theory (DOI). A cross-sectional research design and mixed research approach were used. Data were collected from 30 respondents from the Bank of Tanzania Academy, a census survey was applied. Questionnaires were used to collect quantitative data and interview guides served as qualitative data collection tools. Quantitative data were analyzed using descriptive statistics and inferential statistics. Thematic analysis was employed for qualitative data analysis.  The multiple regression model revealed that e-sourcing, e-evaluation, and e-contracts positively and significantly affect public entities' performance. The study concludes that e-sourcing, e-evaluation, and e-contracts contribute to improved public entities' performance. Therefore, procuring entities should invest in technological infrastructure that supports interoperability and enhances communication with stakeholders, provide regular training to staff and vendors to handle technical issues, and implement strong data security measures to build user trust and ensure system integrity.