The Critical Success Factors of Erp Selection and Implementation: A Case Study in Logistics Sector

Volkan Yildirim, Ali Osman Kuşakcı

Abstract


Today’s competitive business environment requires much greater interaction between customer and business. This means that the organization must be closely linked to both supplier and customer in order to produce goods and provide faster deliveries. In order to achieve this, the organizations need to have efficient planning and control systems in all the processes of the organization. In this case, information technology is one of the sources which organizations can apply. Especially, Enterprise Resource Planning (ERP) is just at the heart of daily operations of a company, which leads to efficient processes. In this study, how Enterprise Resource Planning (ERP), which enables such sources as workforce, machine and materials needed for the production of goods and services in organizations to be used efficiently, was founded and the problems that organizations face with during foundation were explained. In the study, qualitative analysis method was used. At the end of the study, problems during implementation of ERP system was determined and suggestions regarding to the solutions were presented.


Keywords


ERP, logistics, software implementation, critical success factors

Full Text:

PDF


 

Indexing and Abstracting Services

                                            
 

Other Sources and Services

   
 

License

Creative Commons Lisansı
Journal of International Trade, Logistics and Law is licensed under a Creative Commons Attribution-Gayriticari-NoDerivs 4.0 Unported License.
 

Mailing Address

  Journal of International Trade, Logistics and Law
Küçükyalı E-5 Kavşağı, İnönü Caddesi, No: 4
Küçükyalı, Maltepe, İSTANBUL, TURKEY
E-mail : editor@jital.org