Necessity for Having a Medical Assistant in the Processes for the Success of the Hospital Information Systems

Harun Dumantepe, Fatma Serab Onursal


In order to realize the objectives of the organization, first of all, they are required to have a healthy structure and process. Gaining competitive advantage by a health care facility should be managed with scientific methods in addition to providing good service. Accurate, reliable and prompt data entry in the information systems is under the responsibility of the medical personnel in the health institutions. This process causes heavy burden for doctors who work very busy and results in delays. It also causes completion time of works to increase and sometimes causes works not to be completed, economic losses, cause employee dissatisfaction and even losses of patients. This study will focus on the need of medical assistant in the success of Hospital Information System. The conceptual framework was created in this context, literature search was made and process improvement example was presented for an IVF embryology laboratory process.


Hospital Information System (HIS), Process Improvement, Medical Assistance

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